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Care.com deleted ‘tens of thousands’ of providers after report found lax vetting procedures

On March 8th, The Wall Street Journal published a damning report about caregiver platform Care.com, which found that it put the burden on users to evaluate its caregivers, that it didn’t conduct full background checks or vet the daycare centers that were listed on the site, and that in some instances, providers were unlicensed and even were responsible for deaths of the children in their care. In a followup report published today, the WSJ says that the company removed “tens of thousands of unverified day-care center listings” prior to the publication of that initial report.

The original report found that there were “about 9 instances” in the last six years where a provider was listed on the site had a criminal record, and then committed...

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